Our SimCity Mayors are incredibly important to the team at Maxis. We sincerely apologize for the difficulties at launch and hope to make it up to you with a free PC game download from Origin.

Starting today, every player that has activated their copy of SimCity will receive an email that will give directions on how to redeem this offer, and you can also find more information on our FAQ. We’ll be opening up the redemption portal country-by-country so some of you may see it a little sooner than others. The portal will be live worldwide for everyone to select their game by March 22. We don’t want any of you to miss out on your free game, so please note that you must register your copy of SimCity before March 25, 2013 at 11:59 PM PDT and you must claim your free game by March 30, 2013 at 11:59PM PDT.

At Maxis, our studio values dictate that we innovate and create something that is quirky, complex and challenging. Sometimes this bites us in the butt, but our servers are green and we’re seeing record numbers of players all online and having a great time.

Here is the list of games that you will be able to choose from once you are able to redeem. It’s a great list of games across the whole EA portfolio, so pick one and add it to your Origin library on us!

• Battlefield 3 (Standard Edition)
• Bejeweled 3
• Dead Space 3 (Standard Edition)
• Mass Effect 3 (Standard Edition)
• Medal of Honor Warfighter (Standard Edition)
• Need For Speed Most Wanted (Standard Edition)
• Plants vs. Zombies
• SimCity 4 Deluxe Edition

We’re getting great feedback from our fans and know that many of you are having fun and exploring this whole new expression of SimCity. We’re humbled by your patience and passion for the game. Thanks for building something very special with us, together.

And now please enjoy a disclaimer from our head legal Llama…

Disclaimer:

*THIS OFFER DOES NOT CONSTITUTE A CREDIT, CHARGE, DEBIT OR GIFT CARD. OFFER EXPIRES MARCH 25, 2013 AT 11:59PM PDT. VALID FOR NEW PURCHASES OF SIMCITY (“PRODUCT”) THAT ARE REGISTERED TO YOUR ORIGIN ACCOUNT BY MARCH 25, 2013 AT 11:59PM PDT. FREE PC DIGITAL DOWNLOAD GAMES NOT DOWNLOADED FROM ORIGIN.COM BY MARCH 30, 2013 AT 11:59PM PDT ARE FORFEIT. ELIGIBLE GAMES SUBJECT TO CHANGE. VALID WHEREVER PRODUCT IS SOLD. LIMIT ONE OFFER PER PERSON. CANNOT BE COMBINED WITH ANY OTHER OFFER, GIFT CARD, REBATE OR OTHER DISCOUNT COUPONS. OFFER MAY NOT BE SUBSTITUTED, EXCHANGED, SOLD OR REDEEMED FOR CASH OR OTHER GOODS OR SERVICES. RETAILERS, DISTRIBUTORS AND EMPLOYEES OF ELECTRONIC ARTS INC. AND THEIR AGENCIES/AFFILIATES ARE NOT ELIGIBLE. VOID WHERE PROHIBITED, TAXED OR RESTRICTED BY LAW. SEE APPLICABLE END USER LICENSE AGREEMENTS AND DISCLOSURES ON WWW.EA.COM.

*USERS WHO ARE BENEATH THE MINIMUM AGE REQUIRED TO ACCESS INTERACTIVE ONLINE SERVICES WILL AUTOMATICALLY BE GRANTED A COPY OF SIMCITY 4: DELUXE EDITION AND BEJEWELED 3 INSTEAD. THESE GAMES WILL BE ADDED DIRECTLY TO YOUR MY GAMES LIBRARY OVER THE COMING DAYS.